Refunds and Returns

Our products are made to order so we cannot accept returns. However, if we made a mistake and you received the wrong product or a damaged item, we will be happy to send you a replacement item after verification. 

Send us an email through our Contact Us page or support@eaglesixgear.com as soon as possible (within 30 days of the item being shipped) to let us know of the issue and attach pictures of the item you received. Please also include your order number in the email.

Once our verification process determined that we sent you the wrong or damaged item, we will arrange for a replacement.

ABOUT REFUNDS

If you are approved for refund, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note, refunds to credit cards can take up to 30 days to appear on your statement.

Shipping costs are non-refundable. All returns are subject to inspection before a refund is processed.

If you haven’t received your refund within the expected timeframe, first contact your bank or card provider. 

If you’ve done all of this and you still have not received your refund yet, please contact us.